Urgent Care

Urgent Care Appointments after 4:30 or after may be directed to a 24-hour emergency care facility.

It can be difficult to remain calm when your beloved pet is in distress. Fortunately, Community Pet Healthcare is now offering pet owners the opportunity to provide their furry friends with the urgent care they need, when they need it. We are excited to provide this up-and-coming service to our clients and the Zionsville community.

We take care of any issues that fall between the typical veterinary visit and an emergency hospital during the following times:

Monday-Thursday: 8am – 6pm

Friday- Sunday: 8am – 8pm

When your pet is experiencing an urgent situation, we understand that time may be of the essence. Proceed to our website and click “Urgent Care Triage Request” on the bottom right to get in line and be triaged. Alternatively, you can get in line by clicking the “book now” button on the top right of this page and selecting “Urgent Care Same Day Sick”. This will reserve your spot in line and place you on our schedule.”

Once triaged, our team will advise if:

  1. Urgent care is appropriate for the current medical need, if emergency care is required – we will assist you on finding the closest emergency location.
  2. Provide a time to arrive for your visit. At this time, we will send required history paperwork to be completed prior to your arrival.

Urgent Care Vs. Emergency Care

We can handle

Abcesses Bite Wounds
Coughing or Sneezing Ear Infections
Skin Issues – Itching, Rashes, Hotspots Eye Discharge & Squinting
Minor Cuts and Wounds Allergic Reactions
Poison or Toxin Ingestion* Anal Glands – Scooting or Licking
Foreign Body Ingestion* Hives or Facial Swelling
Urinary Issues* End of Life or Euthanasia
Minor Vomiting Paw or Nail Issues
Diarrhea Fever
Digestion Issues
* Potentially requires transfer to ER

Medvet Indianapolis / VCA Advanced Care / IndyVet / Indy Animal Urgent Care (Sun-Sat) 10pm


We prefer you call ahead to be added to the waitlist. Patients will be prioritized and triaged based on their symptoms and conditions. Any patient needing medical attention, but not life-threatening, may be asked to wait.


The urgent care exam fee is $127 and will collected at time of service. Additional service & treatment pricing will vary.


For the safety of your pet and our team, please allow our trained professionals to care for your pet. We will ensure that you are placed in a comfortable exam or waiting room and will communicate with you regularly.


We recommend all pets return to their primary care veterinarian in the time recommended by our urgent care doctor. If you do not have a primary care veterinarian, ask a team member as we have lists available of local hospitals for your convenience.


Yes, you can take your pet home tonight. There will be cases that require transfer to the 24-hour Specialty hospital for round-the-clock care. Some stable patients may stay the night here to have a procedure or additional testing during our normal business hours.


Dogs & Cats


Each patient will be triaged and assessed by a trained professional. Critical life-threatening conditions will take precedence. The severity of your pet’s condition, as well as when your pet was added to our waitlist, will determine when the doctor will be in to talk to you and examine your pet.


We accept credit cards, debit cards, Scratch Pay, and Care Credit and TruPanion Direct Pay. All payment is due at the time of service.


Given that there are many different insurances available now, you are responsible for calling to determine your specific coverage. Payment will be due at the time of service, then you coordinate with your specific insurance for reimbursement.


Outpatient


Emergency hospitals triage pets based on their symptoms or condition severity. Any patient needing treatment but not in a life-threatening condition may be asked to wait.

An urgent care situation involves issues that need medical attention but are not life threatening. These patients might be uncomfortable, but they are stable and can be seen at regular appointments.

Veterinarians at emergency hospitals use the patient severity triage systems to interpret your pet’s condition. This index includes the following levels:

Green: Stable: minor cuts, prolonged low appetite, limping, fever, and mild injuries are non-urgent conditions can be treated after the first three levels. The patient is uncomfortable but stable, experiencing diarrhea, low appetite, ear infection, or skin irritation.

Yellow: Urgent: These patients are what are referred to as stable sick. Examples of urgent care include sudden illness, severe cuts, vomiting, trouble walking, allergic reactions or difficulty urinating.

Red: Emergent: these traumas are not life-threatening but are time-sensitive, including a venomous snake bite, heat stroke or exhibiting a severe physical trauma or cardiac arrest.

If you need assistance triaging your pet’s condition, please reach out to us by phone at 317-344-0906. Typically, Green, and yellow triage can receive urgent care treatment. Pets in red category may need to be taken or transferred to the emergency room. Serious trauma and difficult birth patients should continue to an emergency center.

Contact Community Pet Healthcare

At Community Pet Healthcare, we provide urgent care by appointment. Please call us at 317-344-0906 if your pet is experiencing urgent symptoms or click “Urgent Care Visit Request” on our website. When you arrive at our hospital, we will assess your pet’s symptoms and communicate next steps, so you always know what to expect.

What's Next

  • 1

    Call us or schedule an appointment online.

  • 2

    Meet with a doctor for an initial exam.

  • 3

    Put a plan together for your pet.

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