Urgent Care

Urgent Care Appointments at 4:30 or after may be directed to a 24-hour emergency care facility.

It can be difficult to remain calm when your beloved pet is in distress. Fortunately, Community Pet Healthcare is now offering pet owners the opportunity to provide their furry friends with the urgent care they need, when they need it. We are excited to provide this up-and-coming service to our clients and the Zionsville community.

We take care of any issues that fall between the typical veterinary visit and an emergency hospital during the following times:

Monday-Thursday: 8am – 6pm

Friday- Sunday: 8am – 8pm

When your pet is experiencing an urgent situation, we understand that time may be of the essence. Proceed to our website and click “Urgent Care Visit Request” on the bottom right to get in line and be triaged.

Once triaged, our team will advise if:

1. Urgent care is appropriate for the current medical need, if emergency care is required – we will assist you on finding the closest emergency location.
2. Provide a time to arrive for your visit. At this time, we will send required history paperwork to be completed prior to your arrival.

Urgent Care Vs. Emergency Care

We can handle

Abcesses	Bite Wounds
Coughing or Sneezing	Ear Infections
Skin Issues – Itching, Rashes, Hotspots	Eye Discharge & Squinting
Minor Cuts and Wounds	Allergic Reactions
Poison or Toxin Ingestion*	Anal Glands – Scooting or Licking
Foreign Body Ingestion*	Hives or Facial Swelling
Urinary Issues*	End of Life or Euthanasia
Minor Vomiting	Paw or Nail Issues
Diarrhea	Fever
Digestion Issues

Emergency hospitals triage pets based on their symptoms or condition severity. Any patient needing treatment but not in a life-threatening condition may be asked to wait.

An urgent care situation involves issues that need medical attention but are not life threatening. These patients might be uncomfortable, but they are stable and can be seen at regular appointments.

Veterinarians at emergency hospitals use the patient severity triage systems to interpret your pet’s condition. This index includes the following levels:

Green: Stable: minor cuts, prolonged low appetite, limping, fever, and mild injuries are non-urgent conditions can be treated after the first three levels. The patient is uncomfortable but stable, experiencing diarrhea, low appetite, ear infection, or skin irritation.

Yellow: Urgent: These patients are what are referred to as stable sick. Examples of urgent care include sudden illness, severe cuts, vomiting, trouble walking, allergic reactions or difficulty urinating.

Red: Emergent: these traumas are not life-threatening but are time-sensitive, including a venomous snake bite, heat stroke or exhibiting a severe physical trauma or cardiac arrest.

If you need assistance triaging your pet’s condition, please reach out to us by phone at 317-344-0906. Typically, Green, and yellow triage can receive urgent care treatment. Pets in red category may need to be taken or transferred to the emergency room. Serious trauma and difficult birth patients should continue to an emergency center.

Contact Community Pet Healthcare

At Community Pet Healthcare, we provide urgent care by appointment. Please call us at 317-344-0906 if your pet is experiencing urgent symptoms or click “Urgent Care Visit Request” on our website. When you arrive at our hospital, we will assess your pet’s symptoms and communicate next steps, so you always know what to expect.