We prefer you call ahead to be added to the waitlist. Patients will be prioritized and triaged based on their symptoms and conditions. Any patient needing medical attention, but not life-threatening, may be asked to wait.

The urgent care exam fee is $127 and will collected at time of service. Additional service & treatment pricing will vary.

For the safety of your pet and our team, please allow our trained professionals to care for your pet. We will ensure that you are placed in a comfortable exam or waiting room and will communicate with you regularly.

We recommend all pets return to their primary care veterinarian in the time recommended by our urgent care doctor. If you do not have a primary care veterinarian, ask a team member as we have lists available of local hospitals for your convenience.

Yes, you can take your pet home tonight. There will be cases that require transfer to the 24-hour Specialty hospital for round-the-clock care. Some stable patients may stay the night here to have a procedure or additional testing during our normal business hours.

Dogs & Cats

Each patient will be triaged and assessed by a trained professional. Critical life-threatening conditions will take precedence. The severity of your pet’s condition, as well as when your pet was added to our waitlist, will determine when the doctor will be in to talk to you and examine your pet.

We accept credit cards, debit cards, Scratch Pay, and Care Credit and TruPanion Direct Pay. All payment is due at the time of service.

Given that there are many different insurances available now, you are responsible for calling to determine your specific coverage. Payment will be due at the time of service, then you coordinate with your specific insurance for reimbursement.

Outpatient

Emergency hospitals triage pets based on their symptoms or condition severity. Any patient needing treatment but not in a life-threatening condition may be asked to wait.

An urgent care situation involves issues that need medical attention but are not life threatening. These patients might be uncomfortable, but they are stable and can be seen at regular appointments.

Veterinarians at emergency hospitals use the patient severity triage systems to interpret your pet’s condition. This index includes the following levels:

Green: Stable: minor cuts, prolonged low appetite, limping, fever, and mild injuries are non-urgent conditions can be treated after the first three levels. The patient is uncomfortable but stable, experiencing diarrhea, low appetite, ear infection, or skin irritation.

Yellow: Urgent: These patients are what are referred to as stable sick. Examples of urgent care include sudden illness, severe cuts, vomiting, trouble walking, allergic reactions or difficulty urinating.

Red: Emergent: these traumas are not life-threatening but are time-sensitive, including a venomous snake bite, heat stroke or exhibiting a severe physical trauma or cardiac arrest.